The preferred artwork formats are .AI, .EPS, .CDR, .PDF or .JPG (in that order, but send us the best format you have and we'll make it work). Need a website or Phone # added; no problem, just let us know and we'll add it for FREE!
To start an order you can place an order on our website via the shopping cart, you can place an order over the phone by calling 800.672.8803 or you can place an order via email by emailing your representative or sales@completepromos.com. We are standing by to help.
You can either upload your artwork during checkout or email it to us after you receive your online order confirmation (art@completepromos.com). You will be sent a free virtual proof to approve before we print the product.
Unless otherwise noted, the price of all of our products includes the cost of a one color, one location imprint of your company logo or text. The listed prices do not include the cost of shipping or any applicable Sales tax.
We have numerous product warehouses and factories located across the United States and Asia. We will ship from the warehouse closest to you.
We are a promotional product wholesaler meaning we sell direct to companies. We are in the top 10% of promotional product distributors giving us incredible buying power. We import a lot of our products ourselves so you can avoid middleman markups. Furthermore, we have closeout product specialists monitoring the inventory of over one thousand trusted factories. While our competitors simply regurgitate standard product pricing lists, we are actively searching for quality products with closeout prices. This allows us to offer high-quality products at prices that give you more bang for your buck.
Absolutely. Blank samples under $10 are free and yours to keep. We only require your UPS or FedEx shipper number. We are unable to ship samples via US Mail. We receive hundreds of sample requests every day and will not ship sample requests without a complete and valid FedEx or UPS shipper number.
Samples are free and yours to keep — even if not followed up by an order. If you do not have a FedEx or UPS shipper number there is a $10 shipping charge for all samples. We accept VISA, MasterCard, Discover, and American Express.
The cost is included in the price listed for the product in most cases. It doesn't cost you any extra!
While the price varies from product to product, you will typically be charged an extra rate per product as well as an additional setup charge per color or location. Please contact us for rates on specific products.
For most promo items, Yes! If you have a tight deadline to meet we can rush the production of most products for no additional charge.
You pay through our secure checkout. We accept VISA, MasterCard, American Express and Discover. Customers also have the option of paying by check with a signed PO (OAC). Payment terms are typically assessed on a per-customer basis.
Yes. If you are lucky enough to find a lower price on our identical promo item we will match the price. We understand that it is the combination of our superior service, quality promotional products, and low wholesale pricing that make us the right choice for you.